CAlternative name(s)
COMPAS.jpg, 14/02/2013

- Cooperation Management
- Combination Management
- Participation Management
- Partnership Management
(TheSaurus, 2013).


Collaborative Management (CM) involves using a range of techniques to promote team work and partnership between project team members and stakeholders. One of the main benefits of CM is that it allows all parties involved to share their strengths and weaknesses, helping to eliminate weaknesses that may exist. It is considered a challenge to establish collaboration among project team members since they could come from various fields with different skills and expectations. Projects that involve cooperation between client and several contractors/subcontractors require a high level of collaboration and this is not seen as an easy task. Conflicts that may occur in these types of projects can affect the process performance, process output, and the relationship between client and contractor, it is essential to eliminate these conflicts that create [[#|undesirable]] areas of uncertainty, giving more opportunities to innovate and make use of the skills (Vaaland, 2004).

Agile values

Manifesto (2001):
Customer collaboration over contract negotiation - Identify practices value customer collaboration, such as, communicating and reporting any changes or issues to the customers before and after potential delivery.

XP Values:
Communication - effective communication between team members and the customers could increase the probability to deliver satisfying products and service to customers, as during the communication process, which is also a collaboration process, most matters can be addressed.

Feedback - after communicating with customers, project team is supposed to give feedback to customers about the plan or actions they are going to take next stage, to see whether it is exactly what customer requires. The project team abstracts the critical part from communication part and offer a collaboration with customers by providing feedback as a next stage planning or potential deliverables (improved version).

Agile principles

  • Priority to satisfy customer through early and continuous delivery of valuable software is one of the main elements in collaboration management, working in teams and creating a collaborative environment to ensure that the customer is satisfied.
  • Communicating changes in requirements at late stage in the development is part of the collaboration cycle that is applied to gain competitive advantage.
  • Business people and developers collaborate daily throughout the project to provide the best expected results.
  • Creating the suitable environment and support through the organisation, encourages individuals and groups to collaborate and get the job done.
  • Collaboration Management includes organised meetings (daily, weekly). Face-to-face conversation is considered an effective method of conveying information.

Agile practices

Pair Programming is one of the important practices in XP (eXtremme Programming) methodology. It is a straightforward concept which explains two programmers working together on a single task by using one computer (Beck, 2004). This practice can be applied in collaboration management since in the collaborative activities two or more people are sharing responsibilities and resources to achieve a common goal. They make commitments mutually (Anandarajan, 2010). Moreover, in the pair programming process, developers are sharing obligations for a mutual deliverable as well (Beck, 2004). So it is clear therefore that the pair programming can be aligned with collaboration management closely.

Furthermore, according to Beck (2004), On-Site Customer is one of the original XP practices. It encourages the real customers getting involved in the team (Beck, 2004). Besides, the Collaboration Management requires high-level cooperation with stakeholders, especially the customers. So real customer on-site could help people in the team to work with customers directly, and understand their requirements or needs face-to-face to ensure the effective communication.


Collaboration Management concerns with conflict control, change management and cooperation with different stakeholders. It requires excellent communication skills, efficient ways to motivate people and creating harmony working environment. Besides, collaborative team contributes to outstanding designs sometimes. Appling agile methods to manage collaboration enable people to work with clients in an economical and effective way. However, the traditional approach, such as Waterfall, may not be suitable for using in Collaborative Management area due to its drawbacks like ‘slow change response’ and ‘high cost for vague or missed requirements’ (Faridani, 2010). Moreover, the agile methodology encourages using software instead of complex documentations in the traditional approach, which would accelerate the collaborative work programme to a certain extent.

Links from this KA to other KAs

Collaboration Management (CM) requires individuals to focus on Stakeholder Management as communications with various stakeholders plays an important role throughout the life cycle of management. Furthermore, because CM includes controlling of the conflicts among individuals and the Communication Management is essential for figuring out the conflict solution, so Communication Management plays a part in CM field. Conflict Resolution is another knowledge area that can be closely related to CM. During the process of collaboration teams will often encounter conflicts, these conflicts need to be managed correctly to ensure that optimum collaboration can take place


External links Wikipedia entry on this KA entry on this KA>
Horvath, L, (2001) "Collaboration: the key to value creation in supply chain management", Supply Chain Management: An International Journal, Vol. 6 Iss: 5, pp.205 - 207[Online]avaiable at: [Accessed by] 8th Feb 2013. management management within virtual enterprise in a network